AI use cases from StartAI: how Australian businesses in professional services, healthcare, trades, education, retail, hospitality, real estate, and manufacturing use Microsoft Copilot, Copilot Studio agents, and Power BI.
Use cases
AI for businesses like yours.
Practical ways to put Microsoft Copilot, Copilot Studio agents, and Power BI to work. Pick your industry, or start with the jobs every business shares.
By industry
Pick your industry.
Every industry has its own rules, tools, and pain points. Here's where AI helps in yours.
01Professional servicesAccountants, lawyers, and consultancies: client emails, document drafting, meeting notes, and onboarding.02Healthcare & allied healthPhysios, GPs, dentists, and allied health: reminders, patient communication, intake forms, and admin.03Trades & constructionQuoting, lead follow-up, scheduling, invoices, and after-hours enquiries for trades and builders.04Education & trainingRTOs and training providers: enrolment enquiries, course content, student communication, and compliance.05Retail & e-commerceCustomer questions, product descriptions, inventory insight, and personalised marketing.06Hospitality & foodBookings, review responses, rostering, and supplier orders for venues, cafes, and hotels.07Real estateListing descriptions, open-home follow-up, lead nurture, and tenant communication.08Manufacturing & logisticsPurchase orders, supplier communication, supply chain alerts, and quality reporting.
Every business
Jobs AI does well, on the tools you already own.
Most of these run inside Microsoft 365, so there's no new system for your team to learn.
- Microsoft CopilotEmail and meetingsSummarise long threads, draft replies, and get recaps and action items from every Teams meeting.Training & adoption
- Microsoft CopilotDocuments and proposalsFirst drafts of proposals, reports, and letters in Word, built from your templates and past work.Training & adoption
- Copilot StudioCustomer enquiriesAn agent that answers common questions day or night, books appointments, and hands the tricky ones to a person.AI agents & insights
- Copilot Studio and Power AutomateAdmin and operationsAgents that route approvals, enter data, send notifications, and flag exceptions, so your team stops re-keying.AI agents & insights
- Power BI and Microsoft FabricReportingLive dashboards that pull from Microsoft 365 and the apps you already use, instead of monthly spreadsheet marathons.AI agents & insights
- Microsoft PurviewSafe company knowledgeFind and protect overshared files so Copilot answers from the right information, and only for the right people.Copilot readiness